Frequently Asked Questions (FAQs) & Help Center
Help Center: Quick Answers to Your Questions
We are here to help. Below are some of our most common FAQs.
If your questions are not answered please contact us via our contact form.
T&C's
Below are some common questions about shipping, returns, and exchanges
Black Friday T&Cs
Thanks for taking to time to check these couple important pointers out! Things are going to be crazy for us over this time and we want to ensure that we give you the service that you are used to from Breazies - these points should help clear a couple things up:
Stock is limited, so make your move quickly.
We'll make sure to deliver your orders out as quick as possible - there may be slight delays (±1-2 days) vs our usual delivery times.
Returns are admin for us both, make sure to chose the correct size - if in doubt, go one size up!
No further discounts redeemable during Black Friday.
Deals will change through the month
As always, please reach out to us on our usual channels, we are here to help and make sure that you have a great experience with us.
Thanks and enjoy!
Shipping & Delivery
DOMESTIC
We offer FREE SHIPPING on all deliveries in SA over R800. Delivery time is dependant on location - main centres (DBN, JHB, CPT, PE) take 2 - 3 working days and outlying area's could take up to 4. You will have full visibility to track your order.
INTERNATIONAL
Enjoy international express delivery with DHL Express. All prices will be automativally calculated on 'check out'.
See full T&Cs HERE
Returns & Exchanges
See full T&Cs HERE
Payment
Below are some of our common questions about payments
What payment methods do you accept?
Our payment gateways (Stitch Express, Pay Flex & Payfast) are safe and secure and support VISA/Master Card and Apple Pay.
Are your payment providers secure?
Yes, all our payment methods are secure and are reputable service providers.
Can I pay via direct deposit?
Yes, select the option for "Bank Deposit" on check out - our banking details will appear. Use your order number as reference.
What to do if I have paid but not received an order notification?
In the event of you making payment but no order confirmation has been received, please contact our customer service team on hello@breazies.com with all your order details and we will work to help you resolve this.