FAQs

We are here to help. Below are some of our most common FAQs. If your questions are not answered please contact us via our contact form.

DOMESTIC

We offer FREE SHIPPING on all deliveries in SA. Delivery time is dependant on location - main centres (DBN, JHB, CPT, PE) take 2 - 3 working days and outlying area's could take up to 4. You will have full visibility to track your order. 

INTERNATIONAL

All orders sent with DHL Express. The cost is R250 (±USD 15) but are FREE on purchases over R2000 (±USD 120). You will have full visibility to track your order. 

See full T&Cs HERE

See full T&Cs HERE

Can I exchange my products?

Breazies will accept exchanges for products within 14 days of purchase if the garment is in the original condition, unworn and with all labels still attached. 

Can I return my products?

Breazies will accept returns for full price items if within 14 days of purchase. The garment must be in the original condition, unworn with all labels still attached. 

Where do I send my product for exchange/return?

Our return address is: Breazies, 128 Plains Loop, Elaleni Coastal Estate, Sheffield Beach, Salt Rock, 4420. 

What payment methods do you accept? 

You can use your VISA or Master Card for transactions via Payfast as well as Zapper.

Are your payment providers secure? 

Yes, all our payment methods are secure and are reputable service providers.

Can I pay via direct deposit?

Yes, select the option for "Bank Deposit" on check out - our banking details will appear. Use your order number as reference.

What to do if I have paid but not received an order notification?

In the event of you making payment but no order confirmation has been received, please contact our customer service team on hello@breazies.com with all your order details and we will work to help you resolve this.

Please see our full size guide HERE - If in doubt, order one size up. 

How do I contact customer service?

Please reach out to us on hello@breazies.com or via our contact form HERE 

You may also call us/send a WhatsApp to 071 354 8293