Frequently Asked Questions (FAQs) & Help Center
Help Center: Quick Answers to Your Questions
We are here to help. Below are some of our most common FAQs.
If your questions are not answered please contact us via our contact form.
T&C's
Below are some common questions about shipping, returns, and exchanges
Shipping & Delivery
DOMESTIC
We offer FREE SHIPPING on all deliveries in SA over R800. Delivery time is dependant on location - main centres (DBN, JHB, CPT, PE) take 2 - 3 working days and outlying area's could take up to 4. You will have full visibility to track your order.
INTERNATIONAL
Enjoy international express delivery with DHL Express & Fedex. All prices will be automativally calculated on 'check out'.
See full T&Cs HERE
Returns & Exchanges
See full T&Cs HERE
Payment
Below are some of our common questions about payments
What payment methods do you accept?
Our payment gateways (Stitch Express, Pay Flex & Payfast) are safe and secure and support VISA/Master Card and Apple Pay.
Are your payment providers secure?
Yes, all our payment methods are secure and are reputable service providers.
Can I pay via direct deposit?
Yes, select the option for "Bank Deposit" on check out - our banking details will appear. Use your order number as reference.
What to do if I have paid but not received an order notification?
In the event of you making payment but no order confirmation has been received, please contact our customer service team on hello@breazies.com with all your order details and we will work to help you resolve this.
Other
How does the sizing work?
We have worked hard to ensure that Breazies fits are true to size. To understand the exact measurements across all our garments you can view our full size guide HERE. If in doubt, order one size up.
How do I contact customer service?
We would love to help you! Please reach out to us on hello@breazies.com or via our contact form HERE
You may also call us/send a WhatsApp to +27 66 459 9928
How do I care for my garment?
We have put together an informative list of all fabrics that we use along with a guide on how to best care for each of fabric type HERE